Customer Operations Associate

Lisbon, Portugal · Operations


👋🏼Hey, we're Straight Teeth Direct

Straight Teeth Direct™ is a direct to consumer teledentistry platform that connects users to online dentists globally enabling at home cosmetic teeth straightening at a cost saving of up to 70%.

Forget everything you think you know about teeth straightening!

This startup is revolutionising the cosmetic orthodontic market by making invisible aligners available without the need for monthly appointments or the traditional hefty cost attached to it.

Using 3D printing, we have delivered aligners straight to the door of users in over 35 countries since our 2017 launch.

By building the very first AI orthodontist and instant smile simulator, our vision is to provide a solution to millions of adults worldwide looking to improve their smiles and self confidence with an option that fits into their lifestyle.

Our mission is to make orthodontics more accessible and affordable through technology.

Straight Teeth Direct™ is backed by leading digital investors, including Founders Factory (started by Brent Hoberman, co-founder of and, and YYX Capital with lead investor James Cox, Founder and Vice Chairman of Simba Sleep and Alex Chesterman, Founder of the property website Zoopla - some of the fastest growing online brands in Europe.

🚀About the role

We're looking for an Operations Associate to work within our Lisbon office to support the growing customer demand and scale and maintain the high quality service and support as the company expands. We are at a very exciting time of rapid growth within the company, which means there are plenty of opportunities to make a major impact and grow within your career. This is an opportunity for a customer focused and driven individual to join a high performing team building the next big direct to consumer success story.



If you don’t tick all the boxes but you have the right growth mindset please apply!


We are inundated with applications but we will try to get back to you within a week.

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